Key Points
Everyone should live by a few set of guiding principles and for a leader, these are the 4 main principles:
1. Perspectives
2. Reflection
3. Perception
4. Context
Perspective: How a leader sees things
Reflection: How the leader could do it better and not blame the circumstances
Perception: What is your brand? What do you stand for?
Context: What's different in this situation?
Thoughts
Analogy: An aeroplane makes use of the principle of 'thrust and lift' to fly. However, in the absence of the principle of 'Gravity', it will continue in its path into outer space .... sound like one of Einstein's theory doesn't it. Science and management does gel doesn't it. To be a good leader, you can't work on one principle, you need a few principles to counter balance your views and to see it in a more holistic view. This is why I advocate having these 4 principles as a minimum.
Perspective: It's important how leaders see things, remember the question:"Is the cup half full or half empty?" Remember, if we see it only from our perspective, we are always 'right'. A true leader takes a step back and thinks :"Where is that person coming from, what was he/she thinking about?"
Reflection: It's always easy to blame others and justify your own actions. Napoleon Bonaparte said: "...there are no bad soldiers just bad officers." His officers were complaining about the poor quality of soldiers they had, trying to justify their lack of performance. A good story: A professor was trying to explain to his PhD student a new theory that he had just discovered but the student was not able to grasp it. Question: Who is the stupid one? The student who was not able to understand or the professor who was not able to explain the theory in simpler terms?
The morale here is to always ask yourself: "Did I make myself clear? How could I handle the situation better if it happens again?